La gestión de cobranzas y su incidencia en la rentabilidad de la empresa comercial la GANGA de la ciudad de Ambato.

Abstract

This paper consists of two stages: research and proposal. The first of these starts from identifying the problem to its root causes and effects as well as the contextualization is the description macro, meso and micro issues inductively from the general to the particular, analyzing how it relates collection management to profitability in this store LA GANGA got to the formulation of research objectives derived from the behavior of each. There is also the need to create a structure of philosophical, legal and theoretical support for research has no setbacks in subsequent hypothesis testing, the same that could make the application of the chi-square estimator, Suggested investigatory processes with discrete variables whose observed sample are the workforce of the entity to which it surveyed, and their responses were analyzed with very foundations of descriptive statistics, culminating with this meeting research goals. The second stage includes the development of the technical solution from the viewpoint of knowledge of financial engineering career can be a negative situation or problem described above, this form of re structured the credit and collection process, starting from the debugging which currently has the authority, in order to increase profitability and sustainability in order to give the operations in the long term.