El control interno y el cumplimiento de los procesos operativos en la Unidad de Movilidad del GAD Latacunga

Abstract

The objective of the current research work is to determine the incidence or frequency of the internal control in compliance with the operative processes of the Unidad de movilidad del GAD, Latacunga. This is to the end of taking corrective measures, if they become necessary, and in that way carry out the institution’s objectives. This internal control and the operative processes were analyzed by means of surveys which allowed us to become familiar with its strengths and weaknesses. The same type of analysis was applied to the personnel of the institution since they are more familiar with possible problems inherent in the system. The hypothesis was tested by using the “t student” method which helped us come to the conclusion that internal control is based on compliance with the operative processes of the Unidad de movilidad of GAD, Latacunga. Also, the development and making of an operating manual is recommended because this will lead to solutions being found for possible problems. The main contribution made by this current work is to ensure the compliance of the operative processes by means of an adequate internal control that will make it easier for officials to thoroughly carry out their work.