El síndrome de Burnout y su impacto en la productividad laboral de los funcionarios del Distrito Educativo 18d01 en Ambato

Abstract

People associate, collaborate and interact in their work environments daily, spend most of their time, within their daily tasks, to meet personal and organizational goals. However, these events generate psychological processes that affect the individuals, groups and results of the institution. Burnout Syndrome is a disorder of a psychological nature that affects and impairs the work capacity of people, especially the relationships of their environment, affecting the quality of their work, job satisfaction, motivation, commitment, teamwork, cohesion, among others. In order to establish the impact of Burnut Syndrome on the labor productivity of officials of the 18D01 Ambato Educational District, a statistical analysis was carried out using the "MBI" tool (Maslash Inventory Burnout) to identify the rates of onset of syndrome burnout, as well as the degree of alteration in labor productivity using the questionnaire "Labor Productivity", applied to three study groups: teaching staff, administrative staff, and service personnel, with a population of 2135 people and a stratified sample of 325. According to the above, it was determined that the initially proposed relationships among the latent variables were corroborated using the "Chi-square" correlation method. Finally, the work concludes with recommendations that propose strategies that improve interpersonal relationships, job satisfaction, fatigue and frustration at work, through a proposal for prevention and reduction of the burnout syndrome that includes techniques that promote the improvement of quality of working life of officials of the 18D01 Ambato Educational District.