La Motivación laboral y su relación en el desempeño de los Empleados de las Cooperativas de Ahorro y Crédito en la Ciudad de Ambato.

Abstract

In the present investigation an analysis was made on the labor motivation and its relation in the performance of the employees of the Cooperatives of Saving and Credit in the City of Ambato, after a contextual study that was made at macro, meso and micro level, a critical analysis was made and its corresponding prognosis, from the analysis of a problem tree I justify the study considering several aspects in order to set to the general and specific objectives that guided the investigative work. In addition, a theoretical analysis was made which began by the revision of previous works concerning the proposed topic, with the support of several approaches from different authors, some motivational theories and specialized contributions on labor performance were obtained, which made it possible to clarify the problem analyzed in a better way, as well as to base each category corresponding to the independent variable and the dependent variable. The methodology was essentially qualitative- quantitative, based on a bibliographic and field work, with a descriptive, exploratory and correlational level, with a survey aimed at the staff of the Indigenous Savings and Credit Cooperative “SAC”. Ltda. Which consisted of a structured questionnaire with multiple choice options, for this purpose it was possible to have a population of 81 people, prior the respective validation. Once the data was obtained, it was analyzed and interpreted, then the resulting hypothesis was checked. With this information, conclusions were formulated as general recommendations based on the specific objectives and with the support of the theoretical framework, in order to have the possibility to elaborate the proposal, which was designed to design a: Work motivation program to improve performance in the employees of the Indigenous Cooperative “SAC” Ltda. of the City of Ambato.