El empoderamiento del personal administrativo y trabajadores como herramienta en el desarrollo organizacional de la Universidad Técnica de Ambato

Abstract

For higher educational organizations it is important to have high levels of organizational commitment, an aspect promoted by empowerment as a tool of transfer and equality in decision making. In this regard, it is proposed to determine the relationship of the empowerment of administrative staff and workers as a tool in the organizational development of the Technical University of Ambato, taking as a reference the approaches of Robbins (2014), Hell Riegel and Slocum (2015), Ivancevich, et al (2016), who argue that; when talking about empowerment, reference is made to the delegation of authority and responsibility in the collaborators, with the purpose that the latter feel uniquely responsible and autonomous in their designated functions, which favors greater satisfaction, motivation and increase in self-esteem in the development of their functions. Assertive communication, team work and training directly influence the work performance of the staff, a restructuring of the administrative and academic units of the institution leads to a desired organizational development. To achieve the objectives set out in the institutions it is necessary to encourage teamwork, for which the training of leaders and the delegation of tasks will increase confidence in the members of the work units, generating empowerment and the capacity to make assertive decisions in the institution, compliance with the manuals issued by the university must comply with regulations of the institution and a revised Work Regulation. Generating new policies for the control and correct use of the image of the institution is one of the proposals that will generate an organizational and cultural change. Senior managers must have managerial skills for managing personnel. Achieving empathy in order to generate a good work environment is the task of all those who make up a work team, values and principles are an essential part of a person, hire integrated people, will make a difference.