Browsing by Author "Vargas Brito Anahi Elizabeth"

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    Diseño de un sistema de gestión, basado en la norma ISO/IEC 17025:2017, para la simulación del anclaje de asientos de autobuses en la empresa Cendingenieria S.A.
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2025-02) Vargas Brito Anahi Elizabeth; Tigre Ortega Franklin Geovanny
    Currently, the implementation of management systems based on international standards has become a fundamental strategy to guarantee the quality and reliability of laboratory results. This study aims to design a management system based on ISO/IEC 17025:2017 for the simulation of bus seat anchorages conducted by Cendingeniería S.A., in alignment with UN Regulation No. 80. The design process was grounded in a documentary research methodology, involving the review of bibliographic sources on quality management, international regulations, and methodological guides. An initial diagnostic assessment was conducted using a self-assessment questionnaire that evaluated the 141 requirements outlined in ISO/IEC 17025:2017. These requirements span general requirements, structural elements, resource management, process operations, and quality management systems. The findings revealed that 16% of the requirements are addressed through informal actions without proper documentation, 61% lack defined procedures or implemented actions, and 23% are not applicable to the laboratory. These results highlighted critical improvement areas, serving as a foundation for the system's design. The proposed management system incorporates nine essential components: Quality Manual, Process Map, Master List of Documents, Procedures Manual, Risk Management Matrix, Process Characterization, Forms, Reports, and Instructions. These elements ensure that laboratory activities comply with the standards specified in ISO/IEC 17025:2017. Furthermore, a risk matrix was developed, identifying 31 risks associated with laboratory procedures. For each identified risk, corrective actions, responsible parties, and execution timelines were defined to safeguard the continuity and reliability of the simulations.