Enfermería

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    Calidad de atención durante el control prenatal en la Unidad de Salud Vicentina
    (Universidad Técnica de Ambato/Facultad de Ciencias de la Salud/Carrera de Enfermería, 2022-10-07) Morales Barrera, Valeria Elizabeth; Gómez Bonilla, Narcisa Beatriz
    Introduction: The World Health Organization defines quality health care as that which recognizes the needs of users; When evaluating the quality of care, the probability of achieving good results is increased, it depends on the patient's perspective, for this reason it is important to exceed expectations when meeting her needs. Objective: To evaluate the quality of care during prenatal care at the Vicentina health unit. Methodology: Quantitative, non-experimental, cross-sectional research, the data obtained were based on the satisfaction scale with Health Services-S5/22 adapted to the SERVQUAL model, the information was synthesized through the data matrix, taking 100 pregnant women as a sample. Results: A statistically significant relationship was found between the quality of care provided and the perception by pregnant women, with a satisfactory perception for reliability of 51.2%, security with 60.5%, empathy with 52.6%. and tangible aspects in 65.5%; In terms of responsiveness, 58.5% dissatisfaction was obtained. Conclusions: The quality of prenatal care was good, with an average of 52.26% satisfactory perception, on the other hand, several dimensions were identified that should be reassessed, in which a lower level of satisfaction was recorded.
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    “Percepción de los familiares del paciente hospitalizado en la unidad de cuidados intensivos ante la intervención de enfermería durante la crisis circunstancial en el hospital general Ambato, periodo octubre 2018 – enero 2019”
    (Universidad Técnica de Ambato - Facultad de Ciencias de la Salud - Carrera de Enfermería, 2019-03-01) Revelo Burgos, Dayana Amarely; Peñafiel Paucar, Miriam del Rocío Lic. Mg.
    Family plays a very important role in patient recovery. Despite this, it is rarely considered as an important recovery component in nursing practices. As such, we decided to carry out the current research with the objective of determining the perception of relatives regarding patient care provided by nursing staff at the Intensive Care Unit of Ambato General Hospital. The research project uses a quantitative methodology, non-experimental field research design, with a cross-sectional type of descriptive research, the study population was made up of family members identified in the period established by the project with a total of 32 participants included by close relatives such as: parents, mothers, spouses, children; through the application of a structured interview, which was carried out in the Intensive Care Unit of the Ambato General Hospital. Finally, it was concluded that the relatives of the patients consider a very good nursing care, in the three dimensions studied, the quality of attention, emotional support and finally the level of communication between the nursing staff and the relatives, however there are aspects to improve, such as: the nursing staff must first identify their relatives so that they know and establish good communication with the staff in charge of their patient during the hospital stay.