Enfermería
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Item PERCEPCIÓN DE ATENCIÓN A MUJERES EMBARAZADAS QUE ASISTEN A UN CENTRO DE SALUD PÚBLICO(Universidad Técnica de Ambato/ Facultad de Ciencias de Salud /Carrera de Enfermería, 2024-10-02) Taco Quimbita, Shirley Abigail; Moyano Calero, Willian EudrillirIntroduction: Pregnant women go through several physiological and psychological processes that positively or negatively modify their daily lives, therefore, it is important to comply with prenatal controls to timely identify any type of obstetric risk. However, there are factors that influence the perception and adherence to controls, which constitutes a risk to maternal-fetal well-being. Objective: To identify the perception of care received by pregnant women who attend their prenatal check-ups at a public health center. Methods: Quantitative, observational, cross-sectional and descriptive study. The population consisted of pregnant women from the parish of Picaihua who went to the health center of the same locality for their prenatal check-ups, with a sample of 59 pregnant women, who were selected through a type of intentional non-probabilistic sampling. The information was collected through the questionnaire called "Evaluation of the quality of prenatal care". Results: At a general level, 51% of women feel satisfied with the care received from health personnel. According to demographic characteristics, pregnant women up to 18 years of age (50%), with primary education (53%), of rural origin (90%), with a partner (73%) and (53%) of indigenous ethnicity perceive the care as satisfactory. Conclusions: Perception varies according to certain sociodemographic factors. Differences were observed in the level of satisfaction according to the dimensions evaluated: tangible goods, security and empathy.Item Calidad de atención durante el control prenatal en la Unidad de Salud Vicentina(Universidad Técnica de Ambato/Facultad de Ciencias de la Salud/Carrera de Enfermería, 2022-10-07) Morales Barrera, Valeria Elizabeth; Gómez Bonilla, Narcisa BeatrizIntroduction: The World Health Organization defines quality health care as that which recognizes the needs of users; When evaluating the quality of care, the probability of achieving good results is increased, it depends on the patient's perspective, for this reason it is important to exceed expectations when meeting her needs. Objective: To evaluate the quality of care during prenatal care at the Vicentina health unit. Methodology: Quantitative, non-experimental, cross-sectional research, the data obtained were based on the satisfaction scale with Health Services-S5/22 adapted to the SERVQUAL model, the information was synthesized through the data matrix, taking 100 pregnant women as a sample. Results: A statistically significant relationship was found between the quality of care provided and the perception by pregnant women, with a satisfactory perception for reliability of 51.2%, security with 60.5%, empathy with 52.6%. and tangible aspects in 65.5%; In terms of responsiveness, 58.5% dissatisfaction was obtained. Conclusions: The quality of prenatal care was good, with an average of 52.26% satisfactory perception, on the other hand, several dimensions were identified that should be reassessed, in which a lower level of satisfaction was recorded.