Gerencia de Instituciones de Salud

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    Satisfacción laboral y su incidencia en la productividad de Laboratorios LATURI CÍA. LTDA.
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gerencia de Institución de Salud., 2017) Cruz Ati, Paulina Fernanda; Jordán Vaca, Jorge Enrique
    Considering job satisfaction and productivity as one of the most important elements in business and institutional life, the present research aimed at determining Labor Satisfaction and its impact on the productivity of Laboratories Laturi Cía. Ltda., Through a systematic investigation where first a field survey was carried out based on the activities implemented and executed in the research, collecting information that helps us determine the employees' work performance. Next, we conceptualize and determine the new indicators of job satisfaction followed by a statistical analysis of a study of samples, starting from the hypothesis, ie assumptions whose validity can be confirmed or rejected; the same were evaluated by the chi-square statistical test where it was determined that the factors that influence employee satisfaction of the company employees are: perceived salary, physical environment and space in their workplace, training opportunities in the workplace company, promotion promotion opportunities, personal relationships with their superiors, equality and justice of personnel, participation in decision-making, fulfillment of the labor supply contract, likewise it was determined that the factors that affect the productivity of the company are: interpersonal relationships with their peers, physical and administrative control over material, equipment and appliances under their responsibility, punctuality in the delivery of assigned work, overcoming established goals, ability to deal with labor issues under pressure . Subsequently it is proposed to implement a solution proposal that constitutes in "Training and continuous measurement of the productivity performance of the company Laboratories Laturi Cía. in which the solutions of the researcher are presented to the problem detected and with which the pertinent indications are made to ensure that this problem is not repeated again and primarily that Labor Satisfaction and the productivity of the company improves greatly.