Gerencia de Instituciones de Salud

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    El Desarrollo organizacional y su impacto en la optimización del Servicio al usuario del Hospital Provincial General Docente Ambato.
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gerencia de Instituciones de Salud., 2015-08) Herrera Rodríguez, César Amilkar 1802741981; Quisimalín Santamaría, Hernán Mauricio 1802643898
    The research detailed below takes place in the Provincial General Teaching Hospital Ambato, considering the objective of proposing a model of organizational development that allows the optimization of user services of said Hospital, considering that the waiting time at the patient was too extensive and clearThey are must seek alternatives or follow especially waiting for the free service. Be regarded as within the outpatient and emergency patients are approximately 158489 per year and is by that amount the waiting time thereof, being the bottleneck Hospital, considering the solution through a methodology that allows for feedbacks to take the respective corrections, applying a proposal that we can remove and improve customer service in this case the patient of that hospital.
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    El Desarrollo organizacional y su incidencia en el Desempeño laboral del Hospital Básico Baños.
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gerencia de Instituciones de Salud., 2015-08) Ordóñez Zhunio, Zoila vanessa 1803177862; Silva Ordóñez, Iván Fernando 1802490548
    The present document raises the development organization of the Basic Hospital Baños and his repercussion in the labor performance of the employees. In addition, the operational context of the institution decides, between that one emphasizes the existence of diverse groups or forms of contract, labor instability, differences and clash between the workers and employees, the lack of communication hospitalizes and especially the discourage. Later, there established the offer that frames factors that they favor to a more flexible administrative management and that competitiveness provides to the servants across the application of instruments of incentives that realize of the ideal performance organization of the same ones.