Gerencia de Instituciones de Salud

Permanent URI for this collectionhttp://repositorio.uta.edu.ec/handle/123456789/6568

Browse

Subject: search.filters.subject.HOSPITAL PROVINCIAL GENERAL DOCENTE AMBATO

Search Results

Now showing 1 - 2 of 2
  • No Thumbnail Available
    Item
    La Comunicación Organizacional y su efecto en el Desempeño Laboral de los servidores públicos del Hospital Provincial General Docente Ambato.
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gerencia de Institución de Salud, 2016) Zumbana Sánchez, Andrea Carolina; Guamán Guevara, María Dolores
    The Provincial General Teaching Hospital Ambato is a health care facility that has been dedicated to providing health care not only to Ambato community but the entire country since 50 years ago, time in which the Institution has experienced different changes to established and achieve its recognition at national level. Organizational communication is a field of human knowledge that studies how the communication process occurs within organizations, between them and their environment. This investigation aims to develop strategies to improve organizational communication for representatives of the Provincial General Teaching Hospital “Ambato”, taking in consideration that communication has become in one of the cornerstones of any Institution; and in order to provide Public Functionaries the necessary knowledge for proper management that favors the identification and alignment of all its members, following to organizational objectives and thus aims to increase the job performance. The data obtained in field investigation, applied to functionaries of the Provincial General Teaching Hospital Ambato, indicate that it is of utmost importance to implement strategies to improve organizational communication, as it can show in this investigation there are several faults in communication inside the Institution, this faults have a direct impact to the development of the activities of the personnel; and therefore this affects job performance of each one of them.
  • No Thumbnail Available
    Item
    El Desarrollo organizacional y su impacto en la optimización del Servicio al usuario del Hospital Provincial General Docente Ambato.
    (Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gerencia de Instituciones de Salud., 2015-08) Herrera Rodríguez, César Amilkar 1802741981; Quisimalín Santamaría, Hernán Mauricio 1802643898
    The research detailed below takes place in the Provincial General Teaching Hospital Ambato, considering the objective of proposing a model of organizational development that allows the optimization of user services of said Hospital, considering that the waiting time at the patient was too extensive and clearThey are must seek alternatives or follow especially waiting for the free service. Be regarded as within the outpatient and emergency patients are approximately 158489 per year and is by that amount the waiting time thereof, being the bottleneck Hospital, considering the solution through a methodology that allows for feedbacks to take the respective corrections, applying a proposal that we can remove and improve customer service in this case the patient of that hospital.