“Percepción del paciente acerca del sistema de triaje manchester aplicado por el personal de enfermería y su influencia con el requerimiento de una atención oportuna, en el servicio de emergencia del hospital general Ambato - IESS. mayo- julio 2019”.

Abstract

The present research work with the theme “Patient perception about the Manchester triage system applied by Nursing staff and its influence with the requirement of timely care, in the emergency service of Ambato General Hospital - IESS. May- July 2019 ”, has as main objective to tell how patients perceive the attention in the emergency service after the assignment of a priority based on the Manchester triage scale. The type of research was qualitative, since it seeks to understand the perspective of the participants about the phenomena that surround them, deepen their experiences, perspectives, opinions and meanings, that is, the way in which participants subjectively perceive their reality. Similarly, it is descriptive because situations and events related to the perception of patients about Manchester triage applied for emergency service care will be described. The study population were patients in the waiting room of the emergency service of Ambato General Hospital The perception of patients about the application of the Manchester Triage System is favorable, although the majority of the study population manifests more information that must be obtained through the nursing professionals who perform the triage. The proposal that is generated from the results obtained in this research work, is the creation of an informative video aimed at users in which didactic information about the concept, classification and importance of Manchester triage is provided