Browsing by Author "Toapanta Chiriboga, María Fernanda"

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    Hate speech e inteligencia emocional en estudiantes Universitarios
    (Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2025-02-24) Toapanta Chiriboga, María Fernanda; Pino Loza, Eulalia Dolores
    Hate speech is a historical issue that, with the expansion of the internet and social media, has intensified and spread rapidly, negatively affecting social cohesion and emotional well-being. This phenomenon is characterized by discriminatory expressions directed at individuals or groups based on traits such as ethnic origin, religion, gender, or sexual orientation. In the university context, these divisive narratives can impact students, who face challenges related to their emotional ability to manage and respond to these adverse situations. The aim of this study was to analyze the relationship between emotional intelligence and the role played in response to hate speech among university students, using two previously validated instruments. The sample consisted of 160 students from the Social Work program at the Universidad Técnica de Ambato. Through a quantitative approach, data were collected and analyzed using statistical tools that allowed for the identification of behavioral patterns and relationships between the study variables. The results showed a significant correlation between emotional intelligence levels and participation in hate speech contexts. Students with higher emotional intelligence skills were less likely to take on roles as victims, perpetrators, or passive observers in hate speech situations. Additionally, it was found that students’ emotional intelligence levels fluctuate throughout their academic training, improving in intermediate stages but declining in the later semesters, possibly due to factors such as academic stress and professional anxiety. It is noteworthy that emotional intelligence not only acts as a protective factor against hate speech, but also fosters assertive responses and reduces the prevalence of these negative dynamics. Skills such as self-control, empathy, and social competence proved essential for managing interactions related to hate speech. Furthermore, it was observed that Social Work students tend to adopt a measured observer role rather than that of victims or perpetrators; this passivity could perpetuate the phenomenon if it is not transformed into preventive or intervention actions.