Tesis Ingeniería en Sistemas Informáticos y Computacionales
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Item Prototipo de un chatbot para un sistema de servicios vehiculares utilizando Adaptive Cards con Bot Framework(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería en Sistemas Computacionales e Informáticos, 2021-07) Llerena Valencia, Cristian Homero; Aldás Flores, Clay FernandoCurrently computer technologies have involved in an amazing way, providing new and better functions in the field of software development. This has allowed those conventional systems suffer a noticeable change in their primary functions because of the incorporation of artificial intelligence, which has made it possible to extend the functionalities to various existing technologies. Advances in artificial intelligence area have significantly favored the development of new user interfaces, making them more dynamic and easier to use through conversational agents better known as chatbots. This research was making in order to present the various application contexts for conversational agents. In addition, the most complete and sophisticated techniques and tools of today for the development of conversational agents are analyzed, for which a prototype has been developed. For the development of the chatbot, a powerful platform based on the C # programming language called Bot Framework was used. To provide artificial intelligence to the conversational agent, natural language processing was used through the use of LUIS of Azure technology. In addition, for the demonstration of the agent it will be done in a local environment.