Auditoría Gubernamental

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    La planificación y su impacto en los resultados financieros de la empresa pública municipal de agua potable y alcantarillado de Latacunga
    (2016-05) Ruiz Buitrón, Edgar David; DT - Caiza Lizano, Esteban
    The purpose of this research is to propose a Strategic Planning and a model of Quality Management in the “Empresa Pública Municipal de Agua Potable y Alcantarillado del Gobierno Autónomo Descentralizado del Municipio de Latacunga - EPMAPAL”. This propose ensuring the quality of public service, the water and sewerage services which are protected as rights in the Constitution of the Republic of Ecuador. On the other hand ensure proper recovery of revenues and the proper use and control of water usage to ensure this public company stay alive over time. This company extends its services to the entire population of the Latacunga County, which it’s more than 180,000 people. It is necessary to emphasize that the situation of the company “EPMAPAL” today is not satisfactory, as the disorganization and wasted resources, economic, financial and human power. This company does not cover the needs of the population leaving unsustainable levels in several cities and especially in rural areas. Their basic needs which are dissatisfied on average of more than 89% and the largest urban areas and 30% of unsatisfied basic needs including water and wastewater. This is due to the lack of control, the misuse of water and clandestine and illegal connections. The actual coverage to people is only 19,000 having accounted approximately for 119,000 farms, with more than 50,000 people. With the new strategic planning and adequate control and quality management is expected to gradually change to acceptable levels of delivery which are the essential basic service for human life. In addition, this new proposal will help the company achieve the correct financial results expected to survive over time and become an efficient, effective and profitable public company.