Ingeniería en Sistemas, Electrónica e Industrial
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Item Software multiplataforma para optimizar la gestión de viáticos en la Empresa Eléctrica Provincial de Cotopaxi S.A.(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Software, 2025-02) Chancusig Palacios Edison Javier; Jara Moya Santiago DavidThe Empresa Eléctrica Provincial de Cotopaxi S.A. faces significant challenges in per diem management due to manual and error-prone processes, which affects both operational efficiency and transparency in the management of resources allocated to employees for travel and activities outside the workplace. This project proposes the development and implementation of a multiplatform software that optimizes the company’s travel expense management. The solution aims to automate and streamline the process of request, approval, registration and payment of travel expenses, improving coordination between the different areas involved, such as operations and finance. The software was developed following the Rapid Application Development (RAD) approach, which allowed an agile and flexible delivery of the product, facilitating adjustments and improvements in response to the company’s changing requirements. The system includes an intuitive and modern user interface, accessible from mobile devices and web platform, ensuring an efficient and user-friendly user experience. The software includes the implementation of APIs for real-time data verification, such as the validation of electronic invoices through the SRI (Internal Revenue Service) APIs. Standard and modern technologies will be used to ensure the scalability, security and performance of the system. Finally, the implementation of the developed software constitutes a comprehensive solution to address the existing limitations in the per diem management of Empresa Eléctrica Provincial de Cotopaxi S.A. By automating the request, approval, registration and payment processes, the system allows a reduction in processing times and improves the overall efficiency of the workflow.Item Administrador de servicios TI con Software Open Source GLPI para optimizar la gestión de procesos de inventario en la empresa Megakons S.A.(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2023-09) Tenelema Maisanche, Edisson Danilo; Mayorga Mayorga, Franklin OswaldoThis research study emphasizes the importance of using information technology to address inventory control issues within Megakons S.A. As a company that manages a wide range of technology assets, optimizing inventory control resources is a key objective, making open source software an excellent alternative. In addition to inventory control, the company aims to streamline processes by minimiz ing the risks of data loss or possible human error during inventory management. To achieve this, research was conducted that led to the adoption of the GLPI tool, a service management manager for IT. The software was deployed on a virtual machine running Ubuntu Server 22.04.2. This virtual machine was created, installed, and configured within the Proxmox virtualization environment. After completing the necessary configurations, essential tools such as Apache, MySQL and PHP were installed to ensure the prope r functioning of GLPI. To accurately record assets, the GLPI Agent was used on each of the company's devices, allowing data to be acquired directly and recorded on the server. This approach ensured accuracy in asset registration and facilitated efficient data collection.Item Prototipo de chatbot para la resolución y atención de inquietudes académicas de la Secretaría de Ingeniería en Sistemas Computacionales e Informáticos(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería en Sistemas Computacionales e Informáticos, 2021-09) Bonilla Guevara, Ricardo David; Núñez Miranda, Carlos IsraelArtificial intelligence has evolved constantly and it has a a large number of applications, we can name some of them, like: speech recognition, machine learning, facial recognition, natural language processing, among others, however, this investigation will focus in the chatbots or also known as conversational agents, these programs imitate the human behavior and also people can have a conversation with them, for this reason many companies use these chatbots to attend the doubts or the most frequent inquiries made by their clients. Chatbots will be available at any time and it is capable to respond most queries what are made without help from a human agent, for this reason, this project focuses in the development of a prototype which responds to the most frequent inquiries made by the students of the Career of Engineering in Computational and Informatics Systems, this project focuses on the secretariat of the career, also the fundamental point for this research was boost the use of chatbots to reduce response time to the inquiries. An investigation will be conducted through surveys to the students will try to determine what are the most frequent queries, also, we will select the framework or the best technology to develop the prototype and will we performed the necessary functional tests, to detect and prompt correction of errors.