Riesgo por carga mental en el personal de producción de la empresa “Ralomtex” ubicada en la ciudad de Ambato

Abstract

Mental workload in the work environment is a determining factor that affects both the well-being of workers and business productivity. This study focuses on analyzing the mental workload in the production personnel of the textile company "RALOMTEX". Using a mixed methodology between a literature review and a detailed field study, recognized tools such as the NASA-TLX method, the ERGOS method and the Cooper-Harper Scale were applied. These tools allowed us to accurately quantify the levels of stress and mental overload in employees, providing a solid basis for the analysis. The results indicate that time demand is the main risk factor, affecting 21.3% of the staff, followed by frustration level with 18.9% and effort with 17.3%. These findings are relevant for female and Overlock workers, who reported high levels of stress and mental fatigue. These critical factors require urgent intervention to improve both workers' mental health and production efficiency. The research concludes with the need to implement a comprehensive risk prevention program adapted to the textile sector, based on NC ISO 10075-2: 2009. This program seeks to mitigate individual and organizational risks, improve the work environment and reduce exposure to psychosocial factors. In addition, the study introduces innovations by integrating contextualized mental workload assessment tools to provide a robust framework for future research and preventive actions.