Modelo de gestión por procesos para la empresa Vaz Clothes

Abstract

The main focus of this document is the proposal of a process management model for VAZ CLOTHES. The lack of coordination between departments is identified as a critical issue that negatively impacts operational efficiency and customer satisfaction. The key objective is to improve this through the implementation of standardized processes that maximize resources and production times. A method was developed to address this issue using a survey methodology with employees and operators from different organizational levels. These studies indicate the urgency of improving interdepartmental coordination, optimizing production times, and improving inventory management. Additionally, the importance of clearly documenting processes to enhance operational efficiency and minimize errors is highlighted. At VAZ Clothes, the lack of adequate training and the absence of a comprehensive monitoring and evaluation system have been identified as significant barriers to continuous process improvement. Therefore, a model is suggested that aims to harmonize the efforts of all departments with the company's strategic objectives, fostering an organizational culture that prioritizes continuous improvement and proactive problem-solving.