Tesis Tecnologías de la Información

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    Sistema informático aplicando blockchain para el manejo de votaciones en elecciones de consejo estudiantil de la Escuela de Educación Básica Aurelio Guerrero Sanz de la ciudad de Archidona
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Pizango Aguinda Jesica Marianela; Guevara Aulestia David Omar
    Blockchain technology has emerged as an innovative solution to address growing concerns about security in computer systems, especially in the context of transactional processes. The purpose of this research was to develop and evaluate an electoral system based on Ethereum Blockchain for managing Student Council elections. The objectives included demonstrating the security, reliability, and functionality of the technology, as well as its ability to modernize democratic processes through smart contracts that automate critical stages such as registration and vote counting. The methodology used is based on the Kanban approach to manage project activities and allowed for a flexible and adaptable strategy to address the technical and logistical challenges of the school context. The results indicate that the integration of Ethereum-based Blockchain provided a high level of reliability in data integrity and significantly reduced the time in the voting and results publication stages. Security eliminated the possibility of vote manipulation while decentralization increased trust in the process
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    Aplicación web utilizando .net core para la gestión de la información de empleados en la empresa Ciudad del Auto Cia Ltda (Ciauto).
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Escobar Pullutasig Jonathan Damian; Aldás Flores Clay Fernando
    This thesis project addresses the development and implementation of a web application for employee information management at Ciudad del Auto CIA Ltda (CIAUTO), using modern technologies such as .NET 8, C#, and Blazor. This solution arises in response to the need to digitize and optimize personnel management processes, which were previously handled manually. The system's architecture stands out for its robustness, implementing API services for the backend and Blazor for the frontend, as well as using Entity Framework for efficient database management. The adoption of Clean Architecture ensures scalable and maintainable code, organizing the project into clearly defined layers that facilitate its evolution and maintenance. The application enables comprehensive management of employee information, including features such as personal data registration and updates, vacation management, medical history, overtime, fines, and certificate generation. The user interface, developed with Blazor, provides a smooth and responsive experience, while the REST API ensures efficient communication between the frontend and backend. The system was successfully deployed on an Ubuntu server, demonstrating the cross-platform versatility of .NET 8. This development has significantly optimized the human resources management processes at CIAUTO, reducing operation times and improving the accuracy of personnel data handling. This project represents a modern technological solution that not only meets CIAUTO's current requirements but also establishes a solid foundation for future expansions and improvements in the company's human resources management.
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    Help desk basado en la arquitectura modelo vista controlador (MVC) para la gestión de servicios en el área administrativa de la empresa Gala Importaciones Cía. Ltda.
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Caguana Valle Kevin Alejandro; Aldás Flores Clay Fernando
    Technological advancements play a crucial role in business operations; through the use of information systems, companies enhance the control of their core activities. This study addresses the design and implementation of a Help Desk system based on the Model-View-Controller (MVC) architecture to optimize service management withinthe administrative area of Gala Importaciones Cía. Ltda. The main objective was to develop a technological solution capable of centralizing, automating, and streamlining processes related to the management of requests and administrative tasks. During the project's development, agile methodology is applied RAD, facilitating iterative implementation and quick adaptation to the specific requirements of the company. The research identified the key processes within the administrative area and successfully integrated them into a platform that improves the traceability, organization, and analysis of operations. The results demonstrate that the Help Desk system significantly contributed to optimizing response times, improving service quality, and centralizing relevant information, thereby increasing the company's operational efficiency. It is essential to strengthen the system by integrating it with other enterprise tools, enhancing security measures, and ensuring ongoing staff training to maximize the system's potential. This project represents a technological advancement that addresses Gala Importaciones' organizational needs and lays the groundwork for future improvements in business management.
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    Plataforma como servicio (PAAS) aplicando Kubernetes, para la implementación de software de desarrollo para estudiantes de Tecnologías de la Información (TI)
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Reivan Rubio Ricky Ronald; Guevara Aulestia David Omar
    In higher education, the constant advancement of new technologies drives academic development but also increases the demand for computational resources. Therefore, this project proposes a solution based on Platform as a Service (PaaS) using Kubernetes, complemented by the microservices methodology and aligned with the principles of the 12-factor architecture, ensuring a well-planned and efficient development process. The result is a web application that allows students to access development software without requiring their personal devices to handle heavy computational loads, relying solely on network usage. To ensure the solution meets real needs, a requirements analysis was conducted through surveys, identifying the most commonly used tools in learning environments and exploring alternatives to enable students to continue their academic development in an accessible and efficient manner. This project demonstrates how cloud technology can provide innovative solutions that remove technological barriers, allowing students to work more quickly and effectively without the cost of their devices being a limiting factor in their professional growth.
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    Exploración del uso de la inteligencia artificial en la eficiencia de entornos virtuales lms de e-learning para la educación secundaria
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Rosero Guevara Dennis Joao; Guevara Aulestia David Omar
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    Aplicación móvil usando Flutter para el seguimiento y control de formulaciones en órdenes de producción para la empresa Curtiduría Tungurahua S.A.
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Villacís Sánchez Daniela Fernanda; Naranjo Ávalos Hernán Fabricio
    Digital technology plays a relevant role in modernizing industrial processes by improving their organization and traceability. At Curtiduría Tungurahua S.A., a company dedicated to leather processing in Ambato, opportunities for modernization have been identified in tracking formulations during the leather dyeing process. Manual records are prone to loss and errors, leading to wasted time, resources, product quality issues, and additional costs from reprocessing production orders. This research project aims to align a mobile application focused on monitoring and controlling formulations in production orders, particularly in the dyeing process. The tool digitizes information records, enabling centralized and secure access, thus supporting traceability management in production. Using the MOBILE-D methodology, a flexible approach to project management was adopted. The mobile application was developed with the Flutter framework and the Dart programming language. For the backend, a Web Application Programming Interface (API) was created using Python with the minimalist Flask framework, allowing integration with web services and utilizing Oracle as the database, which was already in use by the company for managing other information systems. Acceptance tests were conducted during development to ensure the application’s functionality. The results demonstrate that the application enables organized monitoring and control of formulations in the production process. Its implementation supports error identification and allows for structured information management, contributing to the monitoring of operations related to production orders at Curtiduría Tungurahua.
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    Mesa de ayuda aplicando software libre (GLPI) para la gestión eficiente de incidencias de soporte técnico en la Cooperativa de Ahorro y Crédito Rhumy Wara
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Masaquiza Pilla Edison David; Mayorga Mayorga Franklin Oswaldo
    The importance of technical assistance systems in financial institutions is fundamental to optimize the quality of services and user experience. Cooperativa de Ahorro y Crédito Rhumy Wara within its institutional and technological growth plan has generated challenges that require attention and resolution by IT staff. To address these incident management problems, we propose the elimination of inefficient processes and the use of free software as an effective and sustainable solution. This project addresses the problem of incident management, considering that institutional growth has increased the frequency of technical problems. The absence of an efficient system to register and follow up on incidents limits their timely resolution, affecting the operational continuity of the organization. These problems have been solved with the application of the Lean methodology through its 6 phases, aligned with the cooperative's standards, which contributed significantly to improving incident management processes. This methodology made it possible to identify failures, eliminate waste and dispense with unnecessary elements, adjusting each phase to the specific needs of the institution. The implementation of GLPI (Gestionnaire Libre de Parc Informatique) is carried out using free software, an alternative that optimizes costs and is an effective and viable solution for both small and large institutions. The application is deployed on an AlmaLinux server, virtualized through Hyper-V, guaranteeing the security and integrity of the information. This tool will provide the institution's users with an official channel to register and manage their incidents, thus improving communication and the resolution of technical problems.
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    Sistema web responsive con enfoque estratégico seo para optimizar el proceso de ventas de las tiendas físicas en la zona urbana de la ciudad de Ambato.
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Masabanda Chaglla Kevin Wilfrido; Morales Paredes Pablo Israel
    xxi ABSTRACT The digital transformation has compelled physical stores to face the challenge of adapting to e-commerce to avoid the risk of stagnation, loss of competitiveness, and even failure. In response to this need, this project develops a responsive web system with a strategic SEO approach, designed to optimize the sales process of physical stores in the urban area of Ambato, increasing their online visibility, attracting potential customers, and strengthening their market position. The system was built using the Laravel framework, employing templates that ensure a responsive design across various devices, thus enhancing the user experience. The MySQL database was used to manage information securely and efficiently. Additionally, SEO strategies were implemented, allowing the system to stand out in search engines, making it easily accessible to interested users and expanding its digital reach. Through the Extreme Programming (XP) methodology, the project development was managed, ensuring incremental deliveries and adjustments based on the specific needs of the beneficiaries. This methodology enabled close collaboration, ensuring that the system was aligned with the expectations and specific requirements of the users, facilitating faster and more effective adaptation to their processes. The result is a technological solution that not only automates essential processes but also provides stores with a strategic tool to prevent obsolescence and ensure their sustainability in the current digital environment.
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    Helpdesk usando herramientas Opensource para la gestión de asistencias técnicas a clientes en la empresa Connectaservices
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Moscoso Collantes Patricio Xavier; Mayorga Mayorga Franklin Oswaldo
    Customer services are fundamental in the development of companies, they offer satisfaction to consumers and make growth a natural process with the prestige that comes from it. Therefore, ConnectaServices established a system which facilitates the organisation of notified events. This research work focuses on providing a solution through the implementation of a Helpdesk system that allowed the management of recorded incidents. The service processes carried out by the technical agents were analysed and surveys of the company's customers were carried out, achieving a more precise understanding of the technical service procedure and identifying possible improvements. The Ext JS framework was used as a tool for client development along with Node.js as a tool for receiving and processing data, which were selected due to their great documentation and excellent performance. In addition, the agile methodology Extreme Programming (XP) was applied, allowing to organise the development and receive changes at the end of each iteration. The solution presents a great capacity for incident handling, allowing an optimal response thanks to the user manual section and adequately managing the history of registered problems, through a friendly real-time chat interface that presents the process handled by each incident.
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    Central de telefonía IP para facilitar la comunicación interna en la Unidad Educativa Bolívar
    (Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Aulestia López Allison Paola; Guevara Aulestia David Omar
    Nowadays, educational institutions must have an efficient communication infrastructure to ensure proper coordination among their departments. The Bolívar Educational Unit has identified deficiencies in its internal communication that were affecting the interaction between administrative and academic departments. To address this issue, an IP telephony central model UCM6108 was implemented, designed to integrate advanced functions such as IVR, voicemail, and ringing groups, improving internal interactions. The project begins with a comprehensive analysis of the current communication requirements to ensure the system configuration fulfills the institution's operational demands. This includes identifying specific needs for internal communication and evaluating the existing infrastructure to seamlessly integrate the IP telephony system. The implementation process is organized into three key stages. The first stage involves setting up the central UCM6108 PBX system, which is the cornerstone of the telephone network. The second stage focuses on configuring the GRANDSTREAM IP phones, such as the GXP1620/1625 and GXP2130 v2 models. Finally, the third stage includes detailed testing of the UCM6108 IP PBX system, which encompasses performance testing, voice quality, and stability under real-time usage conditions. Through this implementation, an improvement in communication management was observed by facilitating access to centralized tools and specific functions that expedite interaction. A reduction in response times was noted in the coordination between administrative and academic staff. This project highlights how the implementation of IP telephony not only enhances internal communication but also expedites the management of administrative and academic processes, allowing a more efficient work environment.