Tesis Tecnologías de la Información

Permanent URI for this collectionhttp://repositorio.uta.edu.ec/handle/123456789/34849

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Aplicación web utilizando .net core para la gestión de la información de empleados en la empresa Ciudad del Auto Cia Ltda (Ciauto).
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Escobar Pullutasig Jonathan Damian; Aldás Flores Clay Fernando
This thesis project addresses the development and implementation of a web application for employee information management at Ciudad del Auto CIA Ltda (CIAUTO), using modern technologies such as .NET 8, C#, and Blazor. This solution arises in response to the need to digitize and optimize personnel management processes, which were previously handled manually. The system's architecture stands out for its robustness, implementing API services for the backend and Blazor for the frontend, as well as using Entity Framework for efficient database management. The adoption of Clean Architecture ensures scalable and maintainable code, organizing the project into clearly defined layers that facilitate its evolution and maintenance. The application enables comprehensive management of employee information, including features such as personal data registration and updates, vacation management, medical history, overtime, fines, and certificate generation. The user interface, developed with Blazor, provides a smooth and responsive experience, while the REST API ensures efficient communication between the frontend and backend. The system was successfully deployed on an Ubuntu server, demonstrating the cross-platform versatility of .NET 8. This development has significantly optimized the human resources management processes at CIAUTO, reducing operation times and improving the accuracy of personnel data handling. This project represents a modern technological solution that not only meets CIAUTO's current requirements but also establishes a solid foundation for future expansions and improvements in the company's human resources management.
Help desk basado en la arquitectura modelo vista controlador (MVC) para la gestión de servicios en el área administrativa de la empresa Gala Importaciones Cía. Ltda.
(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Tecnologías de la Información, 2025-02) Caguana Valle Kevin Alejandro; Aldás Flores Clay Fernando
Technological advancements play a crucial role in business operations; through the use of information systems, companies enhance the control of their core activities. This study addresses the design and implementation of a Help Desk system based on the Model-View-Controller (MVC) architecture to optimize service management withinthe administrative area of Gala Importaciones Cía. Ltda. The main objective was to develop a technological solution capable of centralizing, automating, and streamlining processes related to the management of requests and administrative tasks. During the project's development, agile methodology is applied RAD, facilitating iterative implementation and quick adaptation to the specific requirements of the company. The research identified the key processes within the administrative area and successfully integrated them into a platform that improves the traceability, organization, and analysis of operations. The results demonstrate that the Help Desk system significantly contributed to optimizing response times, improving service quality, and centralizing relevant information, thereby increasing the company's operational efficiency. It is essential to strengthen the system by integrating it with other enterprise tools, enhancing security measures, and ensuring ongoing staff training to maximize the system's potential. This project represents a technological advancement that addresses Gala Importaciones' organizational needs and lays the groundwork for future improvements in business management.