Trabajo Social

Permanent URI for this collectionhttp://repositorio.uta.edu.ec/handle/123456789/895

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Subject: search.filters.subject.SERVIDORES PÚBLICOS

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    Mediación y la Cultura Organizacional
    (Universidad Tècnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2024-08) Díaz Santo, Kevin Eduardo; Naranjo Ruiz, Viviana Fidencia
    Mediation is a method that allows satisfactory agreements to be reached and organizational culture is an essential element in institutions and organizations. However, both variables have not had the necessary development, despite the positive impact they bring with them. The purpose of the present research is to determine the incidence that mediation has on organizational culture in the GADM Santiago de Píllaro institution. The methodology to which this study was directed was quantitative, descriptive and correlational. Forty-two public servants, both male and female, participated in this study. They were assessed with the “Denison Organizational Culture Survey” instrument, which assesses 12 dimensions strongly encompassing the two variables of interest: mediation and organizational culture. The results obtained determined that large part of the members of the institution possess similar characteristics linked to the appropriate performance of their functions on the job. However, an increasing trend towards problem generation within the organization was also observed. This demonstrates that mediation, as an alternative dispute resolution method, is an indispensable resource for the institution. When used in conjunction with an appropriate organizational culture, mediation allows for satisfactory coexistence and the achievement of goals or objectives more quickly and efficiently. Mediation not only facilitates conflict resolution, but also promotes a more collaborative and harmonious working environment. By resolving disputes constructively and equitably, employees feel more valued and understood, which improves morale and job satisfaction. In addition, a solid organizational culture, which fosters open communication, trust and mutual respect, reinforces the benefits of mediation. In the context of the GADM institution Santiago de Píllaro, the implementation of mediation strategies can significantly contribute to strengthening organizational culture. This, in turn, can lead to an improvement in the overall performance of the institution, as employees will be more motivated and committed to their tasks. Mediation can help identify and address underlying problems before they become major conflicts, allowing the organization to function more fluidly and effectively
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    Trabajo Social y riesgos psicosociales de los servidores públicos de la Empresa Pública Municipal de aguapotables y alcantarillado ambato (EP-EMAPA-A) Provincia de Tungurahua
    (Universidad Técnica de Ambato, Facultad de Jurisprudencia y Ciencias Sociales, Carrera de Trabajo Social, 2019-06) Sánchez Galarza, Johana Guadalupe; Altamirano Altamirano, Silvia Jovanna
    The purpose of this research was to develop a communication model of Social Work for the Public Water and Sewerage Municipal Company EP-EMAPA-A with the purpose of promoting efficiency and effectiveness in the organization. Having as objective the prevention of Psychosocial Risks and contributing with the organization the work so that it can have an optimal business and human development. Social Work in the company is not currently fulfilling the professional functions in the workplace since there is a lack of knowledge of them by the company and senior managers, that is why the management carried out for this research as well as the results achieved in the same will be significant for the successful development of the area of Social Work and the company. As a methodology, the mixed approach was used, since surveys were carried out, taking relevant data for the processing of the information, being important the verification of the hypothesis of the research work; giving greater veracity to the research work. As a conclusion it was obtained that after psychosocial risk exists in different aspects or dimensions, the elaboration and execution of strategies that mitigate or prevent this problem is pertinent, contributing in this way to the welfare of the employees. The proposal contains a communicational model, based on activities according to the company's needs.