Aplicación web con tecnología de realidad virtual para la gestión del proceso de ventas de autobuses en la empresa Ambabus

Abstract

In the current context, new technologies transform the way we interact with the world. For this reason, Ambabus proposes to be at the forefront through the development and implementation of an innovative web application. The main objective is to optimize the company's sales process, taking advantage of technological tools, in order to improve the customer experience. The web application was developed with technologies such as: Angular, Laravel and Bootstrap, and It follows the XP methodology to guarantee an agile development and user friendly. It also integrates with a MySQL database, that provides a robust platform to manage key information of customers, buses and sales. On the other hand, the central focus of the application is to optimize sales process time. It means that it seeks to reduce waiting times and improv the comprehensive management of clients and sales. In this way, the customer is allowed to virtually explore the buses before physically visiting the company, offering them a unique experience supporte d by virtual reality technology. Booking management is simplified through the app, with the ability to send email notifications after a customer books a bus. This component adds a level of coexistence for both clients and company staff, which facilitates an effective and timely communication. The choice of modern technologies and the adoption of agile development practices reflect the company's commitment to innovation and continuous improvement. For which it not only seeks to upgrade its internal operation, It also seeks to stand out in the market.