Gestión del Talento Humano

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Contribución del desarrollo del talento humano al desempeño del personal docente y no docente de la Facultad de Ciencias Administrativas de la Universidad Técnica de Ambato.
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2016) Salazar López, Luis Ángel; Romero Fernández, Ariel José
The present document takes under consideration the study of the problematic in the Faculty of Administrative Sciences of the Technical University of Ambato in reference to the development of the human talent, within the framework of the investigation a strategic vision is devised to determine as object of study if The development of the human talent applied to teaching and non-teaching staff contributes to the management of the performance of the collaborators, the research team considers the feasibility through the bibliographical and documentary research that is carried out in order to obtain the theoretical foundation, that serves As a starting point for starting the research, take into account that the development of human talent is a fundamental axis of organizational management and is directly involved in the development of the functions that employees must fulfill in their jobs, in The context of the research and in the course of the advances is necessary to consider as something that influences the organizational management, due to the limited process of staff development in the institution, such as not having basic processes of induction, continuous training and plans Of career that contribute directly to the performance of teaching and non-teaching staff, it is observed that in reference to the data obtained the performance is not a considerable contribution in the management, therefore it is necessary to propose a mechanism that contributes to the problems Immersed in the institution, present processes that help to systematize under a simple scheme that contributes to the fulfillment of human talent development, which as results will increase the performance of teaching and non-teaching staff, which in the future will have results in organizational management , Fully complying with, the proposed objectives proposed for the management positions of the academic unit .
Las prácticas de alto rendimiento y el nivel de satisfacción del personal operativo de la Dirección de Vinculación con la sociedad de la Universidad Técnica de Ambato
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Navarrete Fonseca, Mario Fernando; Abril Freire, María Cristina
The Directorate of Linkage to Society (DIVISO) of the Technical University of Ambato is located in the campus of Huachi Chico, the problem of study was the poor use of Practices of High Performance framed by the traditional management without innovation in the positions of Work, the investigation allowed to determine the impact of the use of the High Performance Practices in the level of satisfaction of the operative personnel. The methodology used is detailed below: the approach was quantitative because statistical models were used to test hypotheses, the research modalities were emphasized in the bibliographical and field with levels of correlational and explanatory research, the population was 49 collaborators. The results obtained when checking the hypotheses of study allowed to know the correlation that existed between the two variables, so that the calculated values R (Pearson's ratio coefficient) were: 0.286 in the relation between Justice [1] - Quality of working life [1], 0,502 Talent Management [1] - Labor Security [2] and 0.483 of Communication [1] - Quality of working life [1], We denote a positive correlation between the factors of both the independent variable and dependent variable. Therefore, it was considered Developing the Integral Plan of Human Talent.
Cultura trabajo - familia y compromiso organizacional en trabajadores de la Unidad Educativa Isabel de Godín de la ciudad de Riobamba. Un enfoque de género.
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Ramos Parra, María José; Moreta Herrera, Carlos Rodrigo
OBJECTIVE: To determine the relationship between work-family culture understood as the perception of employees regarding the support received by the institution to the integration of their work and personal life and the organizational commitment described as the link between the worker and his organization in the staff of Isabel de Godín Educational unit in Riobamba city. DESIGN: The work is a quantitative research with a descriptive and correlational scope in which the work-family culture questionnaire of Thompson, Beauvais & Lyness (1999) and the Allen & Meyer organizational commitment questionnaire (1991). SAMPLE: 182 workers participated as part of the research, 39.56% were men and 61.54% women. RESULTS: The results show that 92.3% of respondents have low levels of conflict, while 7.7% show standard levels; in addition, 5.5% have a low level of organizational commitment, 67% have a standard level and 27.5% have a high level. No significant differences were found between genders. The organizational commitment is correlated with work-family culture r= 0.639; p<0.001. CONCLUSION: The work-family culture is a determining factor that explains the 40.8% of the changes in the organizational commitment variance.
Relación de los riesgos psicosociales con la satisfacción laboral del personal administrativo de la Universidad Técnica de Ambato
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Bejarano Lizano, Byron Omar; Gaibor Gonzáles, Ismael Álvaro
The theme: "Relationship between psychosocial risks and job satisfaction of the administrative staff of Ambato Technical University.", the main objective is to relate psychosocial risks to job satisfaction of administrative staff, for which The untreated problem was known through the exploratory investigation, then the behavior in the context was described by means of the Descriptive, and finally to see the incidence of the one variable with the other. The information was collected through structured instruments such as the survey of the institution's staff, which led to conclusions and recommendations, which resulted in the determination that the institution does not have adequate levels of job satisfaction. These results led to the elaboration of the proposal: The design of a preventive psychosocial health project through the establishment of intervention areas in the administrative staff of the Technical University of Ambato.
Los actores estratégicos de la gobernabilidad en la Cooperativa de Ahorro y Crédito Universidad Técnica de Ambato Ltda. y su impacto en el clima organizacional
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Aldás Mera, Ivonne Alexandra; Tamayo Vásquez, Fausto Mauricio
The present research deals with the governability of the strategic actors of the Cooperativa de Ahorro y Crédito "Universidad Técnica de Ambato" Ltda. and its impact on organizational behavior. The people who make up the Corporate Government have the delegation of powers and autonomy over the administration, which facilitates or hinders the Institutional management by the decision making and the financial policies within the Cooperative, the same ones that promote development and sustainability of an institution, let’s say liquidity, profitability along with solvency, capitalization and risk management. The objective of the Policies chosen by the representatives, board of directors, supervisory board and committees is to prevent the classical financial risks of: credit, liquidity, operation, market and legal, in case of inefficient institutional policies and the ungovernability by the Representatives and Executives, are key factors so that the Superintendence of Popular Economy and Solidarity sends an official to carry out the pertinent investigations, proceeding to the closing, absorption or liquidation of the Institution. When there is autonomy of powers in a single person it can have the consequence of the instability of the different councils and committees, since the decisions taken violate the principles of Cooperatives, regulations and laws that are regulated. This results in the deterioration of the organizational climate, which affects the daily activities of the administrative staff, communication with the different councils and committees, the institutional image, and the relationship with the partners. Although the organizational climate is an intangible asset of an Institution, it affects the conduct and behavior of each individual within the organization. The directors of the organizations must try to maintain an adequate working environment, because it is an important factor for the stability and good functioning of the company.
El síndrome del desgaste profesional en el desempeño laboral del personal administrativo de la Universidad Técnica de Ambato
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Castro Ayala, Edisson Javier; Saltos Cruz, Juan Gabriel
The syndrome of professional exhaustion is one of the most relevant problems at the national level, it originates due to the individual's tension, that is, the inability to confront a particular situation that causes him discomfort, such as harassment, emotional imbalance, ill-treatment, interpersonal conflicts, etc., resulting in poor work performance, which limits the normal functioning of daily activities. The study population is of 368 employees of the administrative area of the Technical University of Ambato, who were surveyed under the Burn Out test. The research objective is to measure the relationship between the Occupational Wear Syndrome and the Occupational Performance of the administrative staff of the said institution. In the methodology, exploratory research was used to know the underlying aspects of the collaborators' situation and the conclusive research to describe the characteristics of the problem, testing a particular hypothesis
Impacto en la satisfacción laboral del género femenino; frente a la Política actual de clasificación de puestos del personal administrativo del Gobierno Autónomo Descentralizado Municipal del cantón Latacunga
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Del Toro Salazar, Verónica Cecilia; Cisneros Parra, Pablo Enrique
This thesis focuses on the study of job satisfaction of the female gender in comparison to the current policy of classification of the administrative personnel of the Autonomous Municipal Decentralized Government of canton Latacunga. Once the problem is detected it is analyzed contextually at a macro, meso, and micro level, the justification is done and the general and specific objectives are established. Thanks to bibliographical research, we proceed to the construction of the Theoretical Framework to properly base the variables of the investigation, based on the information gathered from books, brochures, magazines, internet, and laws, stating the hypothesis: The classification of administrative staff positions of the Autonomous Municipal Decentralized Government of Canton Latacunga influences the development of the activities of the employees; hence their job satisfaction as an early response to the problem, which was then verified by statistical procedures. Once the research methodology is established, the appropriate tools to be used for processing information as a basis for quantitative and qualitative analysis of the investigated variables are formed, proceeding then, to statistically analyze the data and draw a conclusion. Based on the research results, a solution is proposed. This solution is aimed to proposing strategies to improve the levels of job satisfaction, and to contribute enjoyable material for the authorities and staff seeking to increase the performance of the staff and the Institution.
El síndrome de Burnout y su impacto en la productividad laboral de los funcionarios del Distrito Educativo 18d01 en Ambato
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Medina Moncayo, Andrea Natalia; Milla Toro, Sindy
People associate, collaborate and interact in their work environments daily, spend most of their time, within their daily tasks, to meet personal and organizational goals. However, these events generate psychological processes that affect the individuals, groups and results of the institution. Burnout Syndrome is a disorder of a psychological nature that affects and impairs the work capacity of people, especially the relationships of their environment, affecting the quality of their work, job satisfaction, motivation, commitment, teamwork, cohesion, among others. In order to establish the impact of Burnut Syndrome on the labor productivity of officials of the 18D01 Ambato Educational District, a statistical analysis was carried out using the "MBI" tool (Maslash Inventory Burnout) to identify the rates of onset of syndrome burnout, as well as the degree of alteration in labor productivity using the questionnaire "Labor Productivity", applied to three study groups: teaching staff, administrative staff, and service personnel, with a population of 2135 people and a stratified sample of 325. According to the above, it was determined that the initially proposed relationships among the latent variables were corroborated using the "Chi-square" correlation method. Finally, the work concludes with recommendations that propose strategies that improve interpersonal relationships, job satisfaction, fatigue and frustration at work, through a proposal for prevention and reduction of the burnout syndrome that includes techniques that promote the improvement of quality of working life of officials of the 18D01 Ambato Educational District.
Modelo de gestión en la satisfacción laboral de los docentes especializados en educación media
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Espín Guerrero, Denice Jacqueline; Ballesteros López, Leonardo Gabriel
This research work was done in the Cevallos-Tisaleo Education District belonging to the Ministry of Zonal Education 3; the contact was made directly with the secondary education teachers, to know the job satisfaction that they maintain with the institution. The methodology was used in a qualitative and quantitative approach, due to the analysis of the degree of perception of the collaborators allowing the understanding their current situation, as well as the analysis of statistical data that were taken in the district, becoming a field research. It was also necessary to resort to bibliographical research. The data collection was done through the survey technique and the standardized questionnaire instrument, through which the teachers' perception was determined in relation to various labor aspects and also allowed to establish their degree of job satisfaction. The proposed management model allows to establish the different phases that must be fulfilled in order to obtain comprehensive information about teachers' perception of various issues that are not openly addressed, in order to translate them into concrete results of actions that favor the Management in their daily work, taking into consideration that human talent is the engine that drives the institutions, so it is necessary to generate communication spaces that strengthen the organization.
Competencias del personal operativo y el desempeño laboral en el sector hotelero
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Paredes Bermeo, Adriana Priscila; Cruz Lascano, Mary Elizabeth
En la actualidad se han generado grandes cambios en el sector hotelero con el fin de mantenerse en un mercado tan competitivo, ante esta situación se busca mejorar los servicios que se ofrecen y de la mano de los servicios se encuentra el personal que labora en dicho sector. Por lo cual, ya no solo cuenta la infraestructura de los mismos sino también las competencias que posee el personal con el que cuentan para así brindar un servicio de excelencia. La gestión por competencias en el sector hotelero tiene gran relevancia y la presente investigación se enfoca en el estudio de las competencias del personal operativo y el desempeño laboral en el sector hotelero en el cantón Ambato. El marco de la investigación comprende una estructura que parte del análisis crítico de la problemática en este sector para así tener una visión general del estudio hasta abordar aspectos más específicos que permitan generar conocimiento y una alternativa de solución al problema planteado. Los objetivos planteados pretenden dar a conocer en qué nivel se encuentran las competencias del personal operativo y que métodos de evaluación son actualmente utilizados en este sector. Seguido se analizó la información referente a estudios ya realizados y conceptos que argumentan la importancia del estudio de las dos variables ya mencionadas anteriormente. La metodología de la investigación se realizó mediante la combinación del enfoque cualitativo por tratarse del estudio de un fenómeno social que involucra la descripción de ciertas cualidades y cuantitativo para los procedimientos estadísticos que permiten obtener resultados veraces. La factibilidad de este estudio es viable ya que la información se obtuvo de fuentes oficiales de quienes han aprobado que se realice la investigación. La importancia de esta investigación radica en afrontar los problemas asociados de manera directa con las competencias laborales y el desempeño; a través de la implementación de una propuesta con el fin de afrontar las demandas del entorno laboral en el sector hotelero.
La gestión por competencias y su relación con los métodos de valuación de puestos de los funcionarios de la empresa pública - Empresa Municipal de Agua Potable y Alcantarillado de Ambato
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Jácome Lizano, Andrea Vanessa; Abril Freire, Maria Cristina
The present work was taken from a problem in the Public Company - Municipal Water and Sewerage Company of Ambato, which has provided total openness for the development of this research work, where it was determined that the main problem is focused on Management by Competences and its relation with the Methods of Valuation of Positions, and through questions the level of affectation to the productivity of its collaborators was determined that interferes highly the fulfillment of the Institutional Strategic Planning. In this framework, it is aimed at increasing the performance of its human capital and the institution by properly managing human talent that involves all administrative processes, the objective of this research is to determine the level of work skills of each sub-process of human talent, and according to that analysis, look for alternatives that help mitigate the lack of competencies within administrative processes. Considering as the main resource of the company the human talent, the profiling is proposed by competence that is the description of the main activities carried out in a job and the skills required to cover said position. Defining competencies as the set of knowledge, skills and abilities that allow a collaborator to perform effectively, has been considered as basic negotiation skills, initiative, self-confidence, strategic thinking, leadership, flexibility. Under these considerations, for the EP-EMAPA-A to have competency profiles is the starting point to start a management of human talent based on competencies; which has two effects, on the one hand the company benefits from having qualified personnel in terms of knowledge and skills related to their jobs; and, on the other hand, the employees of the institution will have greater opportunities to develop professionally as it facilitates their promotion, stability and development of their abilities through an efficient valuing of positions.
El reconocimiento del talento humano y el éxito organizacional en el Gobierno Autónomo Descentralizado Municipal del Cantón San Pedro de Pelileo
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Zurita Ramos, Enrique Nicolás; Ríos Lara, Geovanny Fabricio
This document takes under consideration the Study of the Recognition of Human Talent in the decentralized Autonomous government of San Pedro de Pelileo Township, In reference to the improvement of the organizational success and based on optimizing the performance evaluation subsystem with a program of labor recognition aimed at encouraging high performance and reward the officials commitment for carrying out a quality work. As Strategical business partners in the achievement of organizational goals and development of their life work quality. In the framework of this current research, it has been of great relevance the bibliographical contributions and documentaries based on theories and motivational experiences in the management of human talent quality in modern and inclusive organizations. Also validating the perception of 166 Civil servants that corresponds to the Representative sample of the total number of officials at the institution, In reference to the dimensions object of study, This analysis is based on statisticians and supported by a stadistics program called SPSS, with indicators such as: Cronbach Alpha in the 0,914 which demonstrates high reliability of the conducted survey, Adding the representativity of the analysis of the correlation variance of Pearson in 0,695, Which verifies the moderate correlation between the variables of human talent recognition and organizational success. With this premise, it is proposed a program of labor recognition pecuniary or not pecuniary. Which are incentives to the quality performance of the officials committed to the institutional mission, through a more objective performance evaluation that contributes in the long and short term On the basis of program effectiveness indicators improve the individual productivity and team work in the organization, Consequently it can re-power and enhance the competences of the human talent and indeed promote a nice environment of development and job stability with the aim of increasing the organizational success.
El clima organizacional como predictor de la satisfacción laboral en la Empresa L&M de Seguridad Privada Cía. Ltda.
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Chávez Martínez, Elsa Dolores; Verdesoto Velastegui, Oswaldo Santiago
In all the organizations the human capital is fundamental for the achievement of its goals, that is why this study allows to know the relationship between the organizational climate and the job satisfaction within the company, it is necessary that the company identify the aspects that interfere and affect the performance of the workers, and thus improve their work environment, as well as the situation of the organizational climate and the areas that require attention and cause dissatisfaction, to look for a possible solution and improve the organizational climate and the satisfaction of the workers, for this reason it was considered to investigate the organizational climate of the L & M company of Private Security Cía Ltda, which is located in the city of Ambato, the study problem addressed was the inappropriate organizational climate affects the job satisfaction of workers, posing as objective general to know the level of relationship between the organizational climate and satisfaction No employees of the company work, the investigation established determinants that directly influence the organizational climate. The methodology used was the quantitative approach because statistical models were used to check hypotheses, the research modalities used were field, bibliographic and documentary, the level of relational research was used, the population was 64 workers comprised among operative workers and administrative. The technique that was used in the investigation is the survey with its instrument the questionnaire. The statistical model applied to test hypotheses was the Friedman test, by which the alternative hypothesis was accepted, which indicated that there is a significant relationship between the organizational climate and job satisfaction. Therefore, it was proposed as a proposal to design strategies related to the Organizational Climate that allow improving the job satisfaction of the company's workers.
Condiciones laborales y su impacto en los índices de frecuencia y gravedad del personal en estado de gestación del Hospital IESS de Ambato
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2017) Reyes Terán, Lucila Alejandra; Saltos Cruz, Juan Gabriel
The present research is focused, in the working conditions and its impact in the frequency and severity indexes of the staff in gestation of Ambato's IESS Hospital, the objective of this research is to identify which are the areas that are most exposed to risks to implement working conditions that help to reduce or eliminate work-related accidents, especially in pregnant women working in the institution, with the help of the frequency and severity indexes, it is possible to keep a detailed control of the accident and, according to its results, take necessary actions to improve these areas. It keeps a qualitative and quantitative approach, the model will fulfill characteristics such as: social, descriptive and correlational; it is a research on a social problem, with the research of the human factor. Based on the analysis, it is proposed to carry out an occupational health and safety management system.
Gestión del talento humano y la calidad de servicios en el Ministerio del Ambiente Sede Provincia de Napo
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018) León Lara, Roxana Elizabeth; Sevilla Galarza, María Soledad
Human talent has increasingly become visible in public entities, linked to the importance of providing citizens with services with quality and warmth. The present investigation is based on the study of Hunan Talent Management and the quality of services, in the Ministry of the Environment, Napo Province, because of its nature as a public entity, its main business name is to provide service to users who live in the cantons that make up the province of Napo in the environmental management competition. The research work has an emphasis on generating improvement strategies in the quality of service to the user based on a human talent management model whose research focus is qualitative- quantitative. The main contribution is part of the bibliographic information that contributes with important concepts, similar works and research based on quality and service. As a data collection technique and surveys were applies to 86 servers of the Ministry of the Environment, province of Napo, corresponding to one hundred percent of its personnel, in the same way surveys were applied to 244 users belonging to the sample, obtaining in this way the primary information, the analysis is based on the application of Cronbach’s alpha in the 0.907 that demonstrates the high reliability of the applied survey, contributing the analysis of Pearson´s correlation variance in a 0,695, thus demonstrating the nobility between the variables: human talent management and quality of service. The statistical analysis allowed identifying the problem areas in the service as: training, induction, motivation, among others. Finally, the research work proposes strategies in the creation of a code of institutional ethics, a training plan, recover institutional values and implement suggestions boxes, all aimed at improving the quality of services to the user
Influencia de la compensación financiera como factor motivacional del trabajador en el sector seguros
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018) Molina Narváez, María José; Moreta Herrera, Carlos Rodrigo
This document represents the study of financial compensation and its relation to work motivation, within the different departments of companies in the insurance sector, so that it is possible to improve the work motivation of employees considering various aspects such as: financial, psychological , motivational and satisfaction. The research framework has great relevance thanks to the bibliographic and documentary contributions both in the labor motivation and in the financial compensation, the research had a sample of 150 collaborators from different areas to whom three questionnaires were applied, the same ones that were validated with the help of statisticians executed in statistical software SPSS, yielding the following Cronbach's Alpha results: Sociodemographic survey of 0,61; Test 1 of 0,66; Test 2 of 0,81 which demonstrates the reliability of the items proposed in the questionnaires, in addition to the Pearson correlation variance analysis of 0,325 which indicates a moderate to high correlation of the variables: financial compensation and motivation labor. With the data obtained, it is considered necessary to propose the application of a monetary and non-monetary labor compensation plan internally in the organizations of the insurance sector, which will allow raising the levels of work motivation of the employee; This process will be carried out without diminishing the current activities carried out in each company. The application of the complementary instruments allowed to have a greater knowledge about the collaborators and their satisfaction in front of their positions, and in case of being necessary some type of professional help, it is possible to resort to the Human Talent department of each company of the insurance sector, for design new work compensation plans, which will allow each area to be integrated and improve the job satisfaction that is presented in each employee.
Liderazgo femenino empresarial y el compromiso organizacional en el sector de confección textil.
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018) Pardo Paredes, Eleonor Virginia; Guamán Guevara, María Dolores
With a deep wish of contributing to textile making area, an important issue in the region’s industrial production, the business female leadership as well as the organizational commitment is studied. This approach longs to answer to the questioning ¿How does business female leadership influences organizational commitment in the area for textile making? The current research pretends to positively impact the management concept of social and gender equity, it is also bet that Development National Objectives and Sustainable Development Objectives are joined. With a qualitative-quantitative methodology (a phenomenologic approach study of phenomenologic approach, descriptive correlational scope, with cross section, a nonexperimental design) quantitative instruments were used: situational leadership test (Hersey & Blanchard, 1974), perception leadership test (Mellado-Ruiz, 2005), organizational commitment test (Meyer & Allen, 1997) and qualitative instruments: An Interview guide about female organizational leadership (Bucarey & López, 2016; Contreras, Pedraza & Mejía, 2012; Batista & Bermúdez, 2009 y Gómez, 2006) and the interview guide about organizational commitment (Claure-Rocha & Böhrt-Pelaez, 2004 y Bayona, Goñi-Legaz & Mandorrán, 1999) duly validated. The data processing was performed with SPSS (quantitative) and Atlas.ti (qualitative). An action protocol for organizational commitment from leadership application is generated as a job proposal, in a tripartite structure: A commitment organizational Guide for staff empowerment, A leadership Canon for the improvement of management exercise with the staff and Technical training Program in empowerment axis, entrepreneurship and leadership for textile making industry businesswomen, all of this for a better competitiveness; this has been validated in the area of human talent management and social and gender equity, through checklist. The selection of specialists was performed by Delphi. The research was launched in a population of eleven businesswomen and their 46 employees de from Tungurahua’s Dress Manufacturers Association (ACONTEX), determined with a non-intentional data sample.
Estrés laboral y Riesgos Psicosociales en el personal de la Agencia Nacional de Tránsito.
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018) Braganza Arauz, Andrea Alexandra; Díaz Martín, Yanet
Psychosocial risks affect the work environment directly in health and in the quality of working life; because stress is increased in workers. “La Agencia Nacional de Tránsito” in Cotopaxi province, is an institution whose mission is to plan, regulate and control the management of land transport, traffic and road safety in the province. Therefore, the professionals that make up the work team of the institution work under pressure, with high levels of stress if it is considered that more and more, there is greater demand for tasks. In this institution, the number of diseases and symptoms due to work stress is high, as a result of work overload. A cross-sectional correlational study was conducted to know the relationship between work stress and psychosocial risks, applying tests to a population of 50 employees, concluding that if there is a relationship between the variables and that psychosocial risks influence the generation of stress in the workers of “Agencia Nacional de Tránsito”, of Cotopaxi province. Because 50% of the respondents said that they suffer from work stress, considering that they work under pressure and their labor rights are not respected and that they are related to the psychosocial risks that appear in them. Measures and recommendations are proposed to contribute to the reduction of these labor problems, which are competences of human talent management.The alternative solutions for stress, currently, not only involves medicine, it is also about taking measures of prevention and awareness to the staff, on how to manage stress, many of the cases work stress, is also produced by the stress produced by intrafamiliar problems, for which it is essential to carry out a periodic evaluation on the situation of each collaborator and focus on the immediate solution, before finding irreversible results.
Relación del compromiso organizacional con la satisfacción laboral en el sector calzado de la Provincia de Tungurahua
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018) Tello Vasco, Luis Rafael; Altamirano Analuisa, Danilo Javier
The present research work entitled "Relationship of the Organizational Commitment with Labor Satisfaction in the footwear sector of the Province of Tungurahua" has as its fundamental objective to determine the relationship of the Organizational Commitment with Labor Satisfaction, for it is delimited the space to the Company of Footwear Mil Boots of the city of Ambato located in the sector of the Industrial Park. To measure the organizational commitment, a survey was used with the questionnaire of Allen and Meyer (1991) that includes the three classic dimensions: affective, continuity and normative, to the employees of the operational and administrative level of the organization. This instrument consists of 18 items and the Cronbach's alpha stood at 0.886. On the other hand, the Coexphal- Euroempleo job satisfaction questionnaire was applied, which measures this variable in three aspects: motivation and recognition, work area and environment, and training and information. The number of items is 26. It has a Cronbach's alpha of 0.885. The results determined for this case that there is no linear relationship between the variables organizational commitment and job satisfaction, contrary to what is generally believed and even with the results of some studies in this regard. The criterion that people could be dissatisfied with some aspects of their work is ratified, but nevertheless, they feel committed since the commitment is an attitude towards the organization. The processing of the data was done with the SPSS version 24.0 and it was obtained that the commitment reaches 54.57% and satisfaction 69.04%. From this it follows that the affective commitment is 65.31%. In this component of the commitment the aspect of feeling in the company as part of a family reaches 85.7% and talking about it with other people 79.4%. The commitment of continuity obtains 47.6%. Of note in this component are the personal dimensions of the continuity commitment with 61.9% and 57.1%. For the normative commitment, 51.05% is reached. Loyalty and correspondence to the company stands out with 57.1% each factor.
Satisfacción laboral y la gestión administrativa de los GADs Municipales de la provincia de Tungurahua.
(Universidad Técnica de Ambato. Facultad de Ciencias Administrativas. Maestría en Gestión del Talento Humano., 2018) Pérez Gavilanes, Alexandra del Carmen; Guerrero Velasteguí, César Andrés
This investigation has as variables of study the labor satisfaction and the administrative management in the Municipal GADs of Tungurahua, the spatial delimitation was the Municipal Governments San Cristóbal de Patate and the Municipal GAD of the Canton Cevallos, Its objective was to determine the influence of job satisfaction in the Administrative Management of the Municipal GADs of the province of Tungurahua. The research carried out was of a quantitative approach, a basic type of descriptive level. The study population consisted of 172 public servants and a sample of 119, distributed proportionally for each municipality, ie 50 for the Municipal GAD of Cevallos and 69 for the Municipal GAD San Cristóbal de Patate, data collection took it conducted with the survey technique and the instrument applied was the questionnaire, through which it was possible to gather information about the study variables, job satisfaction and administrative management. The analysis and interpretation of results was done individually for both the Municipal GAD of Cevallos and the GAD Municipal San Cristóbal de Patate, for the statistical analysis applied the SPSS computer system for testing hypothesis. The result of the investigation demonstrates the existence of a high correlation and significance with a Spearman's Rho value of 0.037 for the Municipal GAD of Patate; and the existence of a high correlation and significance with a Spearman's Rho value of 0.054 for the Municipal GAD of Cevallos, confirming the relationship between job satisfaction and administrative management in each of the municipalities under study.