Tesis Ingeniería Industrial
Permanent URI for this collectionhttp://repositorio.uta.edu.ec/handle/123456789/27440
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Item Diseño de un sistema de gestión en base a la orma NTE INEN-ISO/IEC 17025:2018 para el laboratorio de control de calidad en la empresa Holviplas S.A.(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2025-02) Tamayo Mejia Kevin Alejandro; Ureña Aguirre Jeanette del PilarNowadays, laboratories must guarantee the reliability of their test results to ensure product quality. An effective way to achieve this is to implement a management system based on the NTE INEN-ISO/IEC 17025:2018 standard. The objective of this degree work was to design a management system aligned to this standard for the quality control laboratory of HOLVIPLAS S.A., which allowed managing the activities and assuring the tests. The project is based on applied, documentary and field research; it is applied because the processes necessary to standardize the activities were documented; documentary, because the bibliographic information was systematized for the diagnosis and development of the project; and field research, due to the direct collection of information by the researcher. The process began with the identification of the problem and the definition of the objectives, followed by the investigation of the normative and theoretical bases for the design of the system. In the initial analysis, the compliance self-assessment questionnaire provided by SAE, in accordance with NTE INEN-ISO/IEC 17025:2018, was used, along with general laboratory information, which provided a basis for the project proposal. Finally, a quality manual, process map, procedures manual, risk management matrix and process characterization were developed, comprising 9 processes and 30 procedures, which made it possible to comply with the requirements established in the standard.Item Riesgos ergonómicos en el personal administrativo de la Facultad de Ingeniería en Sistemas, Electrónica e Industrial de la Universidad Técnica de Ambato(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-08) Cobo Mosquera, Paul Sebastián; López Arboleda, Jessica PaolaThe primary objective of the study conducted at the Faculty of Systems, Electronics, and Industrial Engineering of the Technical University of Ambato was to identify ergonomic risks among administrative staff. This study was initiated in response to the issue of musculoskeletal disorders affecting the productivity and well-being of the staff due to inadequate ergonomic conditions in the workplace. The applied methodology included a diagnosis of workstations, risk assessment using the ROSA method, and the proposal of a prevention program. This approach combined bibliographic and field research techniques, utilizing direct observations and tools such as surveys and interviews to collect data. The results indicated that 64% of the administrative staff face a high risk requiring intervention, while 22% are in a critical situation with very high risks demanding urgent action. Additionally, 14% of the workstations could benefit from minor adjustments. Based on these findings, it was concluded that it is imperative to implement a prevention program that includes adjustments to workstations, ergonomic training, and the incorporation of active breaks. This program not only addresses the identified risks but also promotes a safer work environment and raises awareness about the importance of ergonomics, thereby improving the health and productivity of the staff.Item Gestión por procesos para la Fábrica de Chocolates Pazmiño(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-08) Pazmiño Solis, Marcos Nicolás; Tubón Núñez, Edith ElenaThe Pazmiño Chocolate Factory is a company dedicated to the production of artisanal chocolate bars, it has a history of more than 100 years in the market, the processes for the production of chocolate have improved in recent years thanks to the implementation of new machinery, however, it does not have records, documents and instructions about the procedures and activities that are carried out in each operational process, In addition, the factory does not have a process management system that allows the fulfillment of organizational objectives, the standardization of processes, the assignment of roles and managers in each area. An initial diagnosis was carried out through direct observation, interview and surveys, where information was obtained on the processes, machinery, activities and areas or departments that the factory has, which allowed the identification of the problem and determine the operational activities, in this way the processes were classified as operational, strategic and supportive, in addition the process map and their characterization were developed. allowing the identification of inputs, processes, outputs, resources and those responsible. For the standardization of the operational processes, analytical and synoptic cursograms were carried out, where the operations, storage, waiting and inspections in the production of chocolate were identified, in addition it was possible to identify the operations that require more time and the distances traveled, the indicators were established for each operational process, in order to evaluate, monitor and control the performance of each one. Finally, a manual of procedures for operational processes based on process management was proposed, the manual was designed as a guide for workers, it has indicators and records to determine the fulfillment of organizational objectives.Item Modelo de gestión por procesos aplicado a la empresa Servitorno(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-02) Tapia Nuñez, Victor Stalin; Ortiz Sailema, Christian IsmaelThis proyect proposes the implementation of a Process Management Model for the production area of the ServiTorno company. It was evidenced that the company lacks documentation of the productive process, which prevents the standardization of work, resulting in lost times due to reprocessing due to failures in machining activities. In addition, it was observed that the work in the plant is carried out empirically based on experience of operator, which leads to an increase in production costs. The current situation of the company was analyzed based on the information collected through the unstructured interview with the manager and direct observation through face-to-face visits, subsequently the ABC methodology was applied to determine the product with the highest demand. Subsequently, the processes were identified and represented on the process map. In reference to the operational processes, process cards were used to collect information from each one, these were represented sequentially in flow diagrams and a time study was conducted to determine the standard manufacturing time of the most demanded machining. Finally, the process and procedures manual were designed with the aim of providing operators with a standardized guide for the execution of activities. This guide details in a structured way the guidelines to facilitate their development, with the aim of avoiding failures that affect the quality of the product, maintain control of production through records and improve customer satisfaction.Item Gestión por procesos con un enforque en el riesgo operacional en la empresa “INDSOL”(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-02) Cazorla Solis, Shirley Jasmin; Ortiz Guerrero, Daysi MargaritaINDSOL, recognized as a leader in the toilet paper industry, stands out for its commitment to excellence and innovation in production. Despite its position, the company faces challenges in process management, since problems related to standardization and operational risks in the manufacture of industrial toilet paper were identified. After an analysis, the need to address these problems became evident, and a process of identification and classification of strategic, operational, and support processes was initiated, followed by the creation of a process map. Focusing specifically on the operational processes, seven processes were identified and detailed in the process sheets. The investigation was extended to the identification of operational risks, using checklists and failure modes and effects analysis (FMEA). This analysis revealed seven critical risks in the processes, which were addressed through the creation of work instructions and procedures designed to provide effective solutions to each identified risk. To improve the standardization of processes, a procedures manual was developed, which provides detailed information and documents that contribute to the effective control of the processes. This comprehensive approach aims to improve operational efficiency, reduce resource losses, minimize reprocesses, and improve the overall quality of the products, thus contributing to mitigating the identified risks and strengthening INDSOL's position in the industry.Item Gestión por procesos en la empresa I.M.ESCO. de la ciudad de Ambato(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-02) Llamuca Díaz, Milton Alfredo; Rosero Mantilla, César AníbalProcess management has solidified itself as a fundamental strategic approach in the business sector, providing a comprehensive framework for continuous improvement and operational efficiency, where they seek to identify, analyze and optimize the different processes that make up their operations, from raw material input to the delivery of the final product or service. The current research project aims to propose a process management design of I.M.ESCO, addressing issues such as coordination failures with the warehouse and delays in deliveries that influence operational efficiency. To tackle these challenges, an assessment of the current production system was conducted, starting with the identification of the highest-demand product through sales analysis. The critical processes of the company were determined through the collection and analysis of process information, with the assistance of company personnel. This followed by a survey involving process sheets, flowcharts, and analytical flowcharts for each stage of the processes. Finally, a processes and procedures manual was designed for the production area of hoppers. This manual provides detailed instructions for each task and activity in the manufacturing process, serving as a comprehensive guide for driving operational improvements and optimizing production. Ultimately, it is expected that this approach will significantly contribute to achieving greater efficiency and quality in the final product of I.M.ESCOItem Estandarización de procesos en la producción de la empresa textil Boman Sport, siguiendo lineamientos de economía circular(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2023-09) Maticurema Salazar, Milton José; Tigre Ortega, Franklin GeovannyProcess standardization encompasses the elimination of activities that do not add value to the product in order to obtain a different perspective on resource management in terms of reducing costs and proposing an adequate circular economy. The study presented a process standardization model in the production of the textile company BOMAN SPORT S.A., following circular economy guidelines. The problem derived from the excessive consumption of resources present in the production plant due to the lack of regulation on the activities carried out in the workplace. Through the ABC analysis, the study on the professional t-shirt (product with the highest demand) was proposed, which has the processes of design, cutting, sublimation, ironing assembly, printing, seam control and packaging. During the time study it was identified that the company used 3284.01 s. to make a garment. Through the changes used, a standard time of 3045,76 s. was obtained, improving the daily capacity by 3 extra units. The circular economy guidelines embodied in the procedures manual were directly related to environmental awareness, the most relevant aspects were that: the fabric (raw material) resulting from the cutting process can be recycled to recover part of the economic expenses and contribute to the reduction of the impact generated by waste; all failures produced during the assembly, stamping and sublimation processes can be avoided through equipment calibration and stability of the activities and; The impact generated by water treatment can be reduced by regulating the pressure output from the industrial iron.Item Gestión por procesos en el área de tapizado de asientos para buses interprovinciales en la empresa “Miviltech”(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2023-09) Freire Román, Edison Alexander; López Arboleda, Jessica PaolaIndustrial companies face critical problems due to the excess waste generated in their production processes. The goal of curricular integration is to determine appropriate waste management processes in MIVILTECH, a car manufacturing company, to keep excess waste from being produced during the manufacture of transportation seats. The methodology began with gathering information about the current state of the production plant, where four necessary processes for manufacturing heavy vehicle seats were identified: cutting, fiberglass, upholstery, and structures. Through activity classification methodology, it was determined that 11 activities did not add value to the company, while 4 activities could be optimized. By implementing improvements to these activities, the production plant was able to optimize the production process by 16.95% A procedures manual is a tool that facilitates the training of operators for their workstations, providing support on the methods that are appropriate for carrying out their important roles in their assigned areas.Item Modelo de gestión por procesos en el área de producción de la empresa distribuidora de guantes y camisetas Guantex S.A.(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2023-09) Villacís Silva, Cinthya Solange; López Arboleda, Jéssica PaolaThe present study proposes a Process Management Model in the production area of the company Distribuidora de Guantes y Camisetas "Guantex S.A.", this because the company has been harmed by the absence of tools based on process management causing in the workers the incomprehension of the stages of production, tasks and responsibilities, for this reason, the activities within the production area are developed empirically, causing the processes to be carried out in different ways. On the other hand, the lack of guidelines in unforeseen situations causes a misunderstanding of the worker's ways of acting, causing production delays and affecting the quality of work and products. Hence, the main mission of the model is to standardize and document the processes of the production area to improve the development of activities, therefore, the current situation of the company was analyzed and general information was obtained through observation direct and unstructured interview with the owner manager. In addition, the product with the highest demand was identified through the ABC analysis and its operational flow was detailed. Subsequently, the processes to be represented in the process map were identified, in relation to the operational processes, the process sheets were used for their information gathering and diagramming. Indicators were raised for the control of each one of the processes, in turn a study of times was carried out to determine the standard time of each one of them. Finally, the processes and procedures manual was designed as an improvement tool since it will allow the organization to be guided and supported through each description, work instructions and records it contains, in order to execute standardized activities that lead to compliance with the objectives of the company and the expectations of its customers.