Ingeniería en Sistemas, Electrónica e Industrial
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Item Gestión por procesos en el laboratorio de prototipado de la Corporación de Desarrollo de Ambato y Tungurahua(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial en Procesos de Automatización, 2025-02) Supe Criollo Christian Patricio; Ortiz Guerrero Daysi MargaritaThis research proposes a process management in order to standardize the activities developed within the innovation laboratory Makerspace Inspira Lab, this will allow operations to be executed in a more effective and efficient way by controlling the processes through the relevant documentation. In order to know the current situation of the laboratory, we began with the collection of information through interviews, surveys and direct observation of the workflow, showing that the tasks are performed in a traditional way, with undefined processes and disorder in the execution of activities due to the lack of documentation for monitoring the processes. Based on the current situation, we proceeded to carry out a process survey where each of the activities to be carried out during each operation was specified, through the use of data sheets and the design of flow charts, then each of the identified processes was classified, which were represented in a structured manner within the process map to visualize how they are interrelated. Additionally, the processes were characterized, including the SIPOC diagram, the PHVA cycle and the management indicators. Finally, the processes and procedures manual was developed, which contains detailed and orderly information for the uniform execution of tasks, work instructions and documents for the control of indicators.Item Estudio Lean six sigma en los procesos de corte y confección de la empresa D'Christian – Maryuri(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2025) Lascano Guzmán Isaac Josué; Padilla Medina Angel Rodrigo; Morales Perrazo Luis AlbertoThis study aims to develop a Lean Six Sigma approach in the cutting and sewing processes of D'CHRISTIAN – MARYURI, focusing on the production of women’s underwear, SKU 425. The DMAIC methodology is applied alongside statistical tools such as X-R and U control charts, time studies, Takt Time, Value Stream Mapping, and Six Sigma metrics. Data collection spans four months, employing contour measurement, defect counting, and the assessment of waste and transportation. Results highlight significant process capability issues, with Cp values of 0.53 for size 40 and 0.52 for size 44, indicating the system’s inability to consistently meet quality specifications. Variability stems from a lack of standardized procedures, operational fluctuations, and machinery inconsistencies. The analysis identifies improvement opportunities in waste reduction and workflow optimization. This study establishes a robust baseline for corrective actions aimed at enhancing productivity, reducing defects, and ensuring conformity to quality specifications. The findings lay the groundwork for process standardization and achieving a more efficient and competitive manufacturing environment.Item Gestión por procesos en la empresa “Fortecalza New Generation”(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2025-02) Robalino Tibán Johanna Katherine; Tubón Núñez Edith ElenaFORTECALZA NEW GENERATION, with more than 20 decades in the market, specializes in the manufacture of footwear, standing out for its innovation and wide variety of models. The objective of this research was to document and standardize the production process, in order to establish uniform procedures that contribute to the optimization and efficient workflow. The research begins by gathering information through an interview with the manager, identifying the current situation, where it is evident that the company does not have a process management model, lacks documented information and indicators, in addition, the activities are executed based on the experience or capabilities of the operator which leads to the inefficient execution of these. Once the context of the organization was identified, an ABC analysis was necessary to define the footwear model on which the project was focused. Consequently, the processes involved in footwear manufacturing were identified and classified into strategic, key and support processes, which were structured in a process map and characterized in the corresponding files. For a clear and structured visual representation of the flow of activities, analytical and synoptic flowcharts were developed that contributed to the standardization of the processes, and indicators were established to measure the performance of the production processes. Finally, the processes and procedures manual is designed, which includes key standardized information, providing the interested parties with the necessary guidelines for the correct execution of their activities, control and organization of the processes.Item Gestión por procesos para la Fábrica de Chocolates Pazmiño(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-08) Pazmiño Solis, Marcos Nicolás; Tubón Núñez, Edith ElenaThe Pazmiño Chocolate Factory is a company dedicated to the production of artisanal chocolate bars, it has a history of more than 100 years in the market, the processes for the production of chocolate have improved in recent years thanks to the implementation of new machinery, however, it does not have records, documents and instructions about the procedures and activities that are carried out in each operational process, In addition, the factory does not have a process management system that allows the fulfillment of organizational objectives, the standardization of processes, the assignment of roles and managers in each area. An initial diagnosis was carried out through direct observation, interview and surveys, where information was obtained on the processes, machinery, activities and areas or departments that the factory has, which allowed the identification of the problem and determine the operational activities, in this way the processes were classified as operational, strategic and supportive, in addition the process map and their characterization were developed. allowing the identification of inputs, processes, outputs, resources and those responsible. For the standardization of the operational processes, analytical and synoptic cursograms were carried out, where the operations, storage, waiting and inspections in the production of chocolate were identified, in addition it was possible to identify the operations that require more time and the distances traveled, the indicators were established for each operational process, in order to evaluate, monitor and control the performance of each one. Finally, a manual of procedures for operational processes based on process management was proposed, the manual was designed as a guide for workers, it has indicators and records to determine the fulfillment of organizational objectives.Item Estudio del trabajo en los procesos productivos de la empresa de fabricación de suelas “Multinyec”(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-08) López López, Jessica Liliana; Ortiz Guerrero, Daysi MargaritaThis thesis investigates the work processes within the production operations of "MULTINYEC," a company specializing in sole manufacturing. The research emphasizes the necessity of examining work activities to enhance operational efficiency, reduce manufacturing times, and increase overall productivity. Through a meticulous analysis of critical operations in areas such as milling, injection molding, and packaging, unnecessary activities were identified and eliminated, and time standards to produce sports soles were established. The study employed a comprehensive approach to gather detailed and accurate information, utilizing various data collection techniques. These included direct observation within the company’s facilities, informal interviews with production staff, and an immersive investigation into the workplace environment. Additionally, the research involved a thorough review of documents related to work methods and time-motion studies, coupled with interviews to collect both qualitative and quantitative data. The documentation of activities in each process area was achieved with flowcharts, synoptic and analytical cursograms, man-machine diagrams, and the application of the SMED (Single-Minute Exchange of Die) methodology. The current production methods were rigorously analyzed through the technique of detailed questioning, leading to the identification of potential improvements by eliminating, combining, or simplifying operations. As a result of these efforts, the study demonstrated a notable enhancement in the company's productivity, with a 6.24% increase compared to the existing production methods. This thesis not only provides a detailed examination of the work processes at MULTINYEC but also presents actionable insights and recommendations for further efficiency improvements.Item Modelo de gestión por procesos aplicado a la empresa Servitorno(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-02) Tapia Nuñez, Victor Stalin; Ortiz Sailema, Christian IsmaelThis proyect proposes the implementation of a Process Management Model for the production area of the ServiTorno company. It was evidenced that the company lacks documentation of the productive process, which prevents the standardization of work, resulting in lost times due to reprocessing due to failures in machining activities. In addition, it was observed that the work in the plant is carried out empirically based on experience of operator, which leads to an increase in production costs. The current situation of the company was analyzed based on the information collected through the unstructured interview with the manager and direct observation through face-to-face visits, subsequently the ABC methodology was applied to determine the product with the highest demand. Subsequently, the processes were identified and represented on the process map. In reference to the operational processes, process cards were used to collect information from each one, these were represented sequentially in flow diagrams and a time study was conducted to determine the standard manufacturing time of the most demanded machining. Finally, the process and procedures manual were designed with the aim of providing operators with a standardized guide for the execution of activities. This guide details in a structured way the guidelines to facilitate their development, with the aim of avoiding failures that affect the quality of the product, maintain control of production through records and improve customer satisfaction.Item Gestión por procesos en la Industria Metálica Cotopaxi(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2024-02) García Tobar, Daniel Santiago; Ortiz Sailema, Christian IsmaelThis research proposes the implementation of process management to improve the 4- tray static furnace production line at “Industria Metalica Cotopaxi”, where the main problem identified was the lack of coordination, standardization, and documentation in the development of activities related to operational processes. In addition, it was evidenced the execution of tasks in an empirical way due to the fact of absence of a standardized guide, in fact, the workers perform repetitive tasks or tasks that do not add value. Therefore, a rigorous analysis of the company’s current situation has been carried out through different methodologies, such as the observational field, a free interview with the production coordinator, and the gathering of processes using management tools such as information collection sheets. These cards detail the essential characteristics and observations of the activities. Flow charts were implemented to develop a fundamental role in the standardization, making it possible to visually represent the sequence of activities that make up each of the operational processes. Furthermore, six technical indicator sheets were developed to ensure the proper flow of activities, improving the performance of the processes, thus contributing to continuous upgrading in production. Finally, a manual of processes and procedures was developed to provide the company’s employees with a standardized guide for the execution of various activities in the different processes. This manual integrates records for each sequence, thus providing greater control over the developed activities, with a prioritized focus on the necessities and requirements of the customer.Item Gestión por procesos en la línea de producción de huevos de la Granja Avícola Avimolde del cantón Salcedo(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial en Procesos de Automatización, 2023-09) Unapucha Tenorio, Darwin Patricio; Ortiz Sailema, Christian IsmaelThe present investigation proposes a management by processes oriented to the activities carried out in the egg production line of the AVIMOLDE farm. It began with the collection of information in the company to identify the shortcomings that existed at the time of carrying out the work, this is due to the fact that the poultry farm does not have standardized documents, and the lack of indicators, mission, vision and organizational values was also identified. The identified shortcomings were the starting point for the proposed study, which began with the construction of a structural organigram where the existing hierarchical chain in the organization was defined, then the necessary information was collected to make a map of processes where they were classified into strategic. operational and support processes according to their relevance. Next, the process characterization sheets were made, which consist of relevant information such as the input and output of the process, in addition, the standardization of all documents was used by applying the technical resolution N°047 of Agrocalidad, the vision, mission, values and business policy were made, to achieve organizational goals, indicators were also proposed that will allow the performance of internal processes to be evaluated and decisions to be made that benefit the poultry farm and finally the results obtained were reflected in a procedures manual, which is the main objective of this degree project, which contributed to the poultry farm to improve its production.Item Diseño de un sistema de gestión por procesos en la empresa “Kipa Amaranto”(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2023-09) Tuqueres Vargas, Maite de los Angeles; Tigre Ortega, Franklin GeovannyThe current project has as its purpose to design a process management system for the “KIPA AMARANTO” Company. Through the diagnosis of the current situation of the process management system, it was identified the lack of documentation in the productive processes that allow adequate control and fol low up of them; these generate delays, unproductive times, and repetitive tasks that do not generate added value Subsequently, a detailed analysis of the principal processes of the company was applied to be documented in a process map. The data of the ope rational processes were carried out using management tools such as process sheets, which describe the elements that make up production; flow charts, flow diagrams, and analytical flowcharts. In addition, control indicators were established and a time study was carried out to determine the standard time required for the execution of each product. Finally, process and procedure manuals were made to provide an improvement proposal for the productive development of the organization, through the standardization of the identified processes. These manuals present a structured manner of all the guidelines that must be taken into account to optimize operations and ensure the standardization of processes. The documents generated provide a clear and detailed guide on h ow to carry out each activity; which will facilitate the planning, execution, and evaluation of personnel training, improve supervision and job monitoring, and will contribute to the overall efficiency and quality of operations at "KIPA AMARANTO" Company.Item Sistema de gestión por procesos en el área de producción de helados en la empresa Aventurate(Universidad Técnica de Ambato. Facultad de Ingeniería en Sistemas, Electrónica e Industrial. Carrera de Ingeniería Industrial, 2023-09) Toapanta Tutillo, Anderson Paul; Ortiz Sailema, Christian IsmaelThis research project proposes a Process Management System as a proposal for improvement in the ice cream company Aventurate, where it has been identified that the main problem facing the company is the lack of coordination and standardization in the execution of related activities in the processes of the production area: product of the lack of documented information and the traditional way of working based solely on the experience of the operators. For this reason, an exhaustive evaluation of the current production process used in the company was carried out, through an unstructured interview addressed to the production supervisor and in-situ observation, this allowed us to identify the products that are produced and through the ABC analysis the product of greater demand was identified, in addition to the different difficulties such as the disorganization that exists in the production area causing unproductive times and operations. Once the analysis was carried out. the ice cream production processes were standardized, this implied the collection of information using process management tools: The creation of clear and well-defined process sheets, flowcharts, analytical cursograms of procedures for each stage of the process, ensuring that uniform guidelines are followed in all operations. Finally, a manual of processes and procedures was designed for the ice cream production area, this manual will contain the detailed instructions to carry out each task and activity in the manufacturing process. Thus, employees will be provided with clear and complete guidance, which will facilitate their work and reduce the likelihood of errors!
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